Problem Statement:
Occasionally, when performing a PIX Registration it will error with the diagnostic “Unable to register patient xxxxxxxxxx. Personal Demographics Service (Spine) returned the following response: DEMOG-9999 - Generic Spine Service Errors. error type: temporary“ ... in this scenario the Patient is updated with a 'failed' PIX Registration Status tag.
Experience has shown that these error are genuinely temporary, and id resubmitted will either result in a successful trace, or a PDS mismatch error. However the default settings in Connect on sends Patients with either a pending or error tag (not failed)
User Story:
As a Data Provider, I want patient that fail with the DEMOG-9999 temporary error, to be given a, 'error' tag, so that they are automatically resent for PIX Registration.
https://interweavedigital.atlassian.net/browse/ICR-3986