Interweave Exchange Ideas Portal
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A few further thoughts:
Overall I think it is a good idea
Needs estimating but doesn't feel like it would be a huge task
Advantages are that it already captures a rich dataset, and keeps everything together in one place
Disadvantages are that it is "yet another tool" for users to use
BUT... would they actually use the Onboarding Suite themselves for this? Or just log a Jira ticket with the information and then we type it in for them (maybe better?)
Over time then hopefully more and more organisations will progress from being "Portal Only" and become a Data Provider too. So then they will need to be in here anyway
Alternative options could be
Just use a wiki or spreadsheet - quick and simple, but a second place to look. Would need analysis to expand the dataset over current simple email list
Capture it in the "admin" screens of the Portal Tenancy. Probably a similar amount of development work. Better for portal users, as they are already using these screens. Worse for support team, as two places to look.
(Test comment)